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FAQs on Inspection

 

What is inspection?

Inspection is the systematic examination of the extent to which a product, process or service fulfils specified requirements by observation and professional judgement accompanies as appropriate by measurement, testing or gauging which should be based on accurate and reliable data.

Inspections activities are varied and may be very simple such as checking of quantities, to very complex such as inspections of dangerous machines, lifts, pressure equipment, agro-foodstuffs, electrical installations, etc. Some of the inspection are a legal requirement and are covered by legislation. The objective of every inspection is to reduce the risk to the owner, the buyer and to the user of the item being inspected.

The growth in international trade over the recent years has been accompanied by an increase in inspection activities. Inspection Bodies carry out inspections to verify compliance with national regulations in the mandatory areas and customer requirements in the voluntary areas.

 

Why is it important to use a competent Inspection Body?

Decisions by Inspection Bodies have affects on business continuity, safety of persons and property. Wrong decisions may lead to financial losses and loss of limb or life.

This is why Governments, manufacturers, suppliers and customers want to have confidence in the competence of the Inspection bodies that perform inspections on their behalf. They want to be sure that the inspection bodies have the personnel, facilities, and technical expertise to carry out inspections professionally and competently and that they operate a management system which enables them to control and continually improve their performance.

 

Why is it important for Inspection Bodies to be accredited?

Accreditation provides a formal recognition by an independent and authoritative third party of the competence of an Inspection Body to perform a set of defined inspections as listed in a scope of accreditation. Accreditation also establishes that the Inspection Body meets the requirements of the international standard for inspection bodies namely ISO17020. This standard sets out general criteria for the operation of various types of bodies performing inspection.  

Accreditation enhances the credibility of an Inspection Body since it will be able to demonstrate a full audit trail for the inspections it carries out. It will also give it a marketing edge over its non-accredited competitors and thus improving market access prospects.

Inspection Bodies may also be interested to become Notified Bodies. A Notified Body is a third party authorised to perform conformity assessment tasks as specified in the relevant EU directives related to CE marking and product safety. In Malta, an organisation must be accredited before applying for recognition as a Notified Body.

 

What is expected from an accredited Inspection Body?

Accreditation to ISO17020 expects that an Inspection Body shall:

·          be legally identifiable or else if forming part of an organisation shall be identifiable within that organisation;

·          clearly describe its functions and technical scope of the activity for which it is competent;

·          have adequate liability insurance;

·          have independently audited accounts;

·          identify its level of independence, impartiality and integrity;

·          ensure confidentiality of the information obtained during inspection activities;

·          ensure that its organisation enables it to maintain the capability to perform its technical functions satisfactorily;

·          have a technical manager who is qualified and experienced in the operation of the inspection body;

·          have a quality management system relevant to its operations which include a document control system, procedures for corrective actions and customer feedback, procedures for customer complaints, internal auditing and management reviews.

·          sufficient number of personnel with the range of expertise to carry out its normal functions;

·          have a code of conduct for its staff;

·          have suitable and adequate facilities and equipment to permit all activities associated with the inspection activities to be carried out. The Inspection Body shall ensure that such facilities and equipment are continually maintained and calibrated.

·          have properly documented inspection methods and procedures;

·          have a system in place to handle inspection samples and items;

·          have a contract order control system to ensure that customer requirements are satisfied;

·          have a proper system for the control and maintenance of records which include inspections reports and certificates;

·          interact and exchange experiences with other inspection bodies.

 

How can accreditation be achieved?

From one-person operations to in-house manufacturing inspection services and wholly independent Inspection Bodies, inspection accreditation is offered to all inspection services.

Accreditation involves a thorough technical assessment of the inspection body according to the requirements specified in ISO17020, the requirements set by the Inspection Body in its management system and the regulations and policies set by the NAB-MALTA.

The accreditation assessment starts with a desk audit of the documents submitted with the application form. This is normally followed by a preliminary visit during which it will be established whether the Inspection Body seems to be prepared enough for the initial assessment. The preliminary visit also helps the Inspection Body to be prepared properly for the assessment visit and to familiarise itself with the accreditation process.

The initial assessment is carried out by an assessment team selected by the NAB-MALTA according to the type of Inspection Body and scope of activities being assessed and covers all elements contributing to the production of accurate and reliable inspection results including staffing, training, supervision, equipment, records and reports. Part of the assessment also involves observing your inspectors on the field conducting the inspections and individually evaluated for their technical competence. Following a successful initial assessment, the NAB-MALTA will perform an annual surveillance visit to sample parts of the operations of the accredited Inspection Body and it will carry out a full reassessment on the fifth year.

The ISO standard is available for purchase from the Malta Standards Authority whilst the NAB-MALTA regulations, policies and guidance documents are available as free downloads from the NAB-MALTA website. Other important documents to be consulted and downloaded are available from the EA website.

 

Why is it important for users and customers to choose accredited Inspection Bodies?

Inspection certificates and reports issued by accredited Inspection Bodies are more credible, acceptable and recognized by the market and it reduces the risk from selecting incompetent Inspection Bodies plus the risk of products being rejected by purchasers. You will be ensuring that the organisation undertaking the inspection has the people, facilities, technical expertise, management systems and track record to undertake the inspection professionally and competently. The selection of a competent Inspection Body may be crucial to maintaining your reputation. Accredited Inspection Bodies have to undergo annual surveillance visits by the NAB-MALTA to ensure that they maintain and improve their level of competence in line with international standards for the activities for which they are accredited.

Using an NAB-MALTA accredited Inspection Body will help to demonstrate due diligence in the event of legal actions.  Accreditation eliminates the need for multiple assessments from various parties which costs money for both the end user and the supplier.

 

How can one identify an accredited Inspection Body?

An accredited Inspection Body can be identified through an accreditation mark issued by a recognised Accreditation Body. Accredited Inspection Bodies are allowed to use the mark on their reports and certificates. This will demonstrate that the reports are covered by accreditation and that the Inspection Body is in conformance with the requirements of ISO17020.

 

NAB-MALTA Accreditation Mark for Inspection Bodies

Each accredited Inspection Body is identified by a unique number as reproduced on the accreditation mark. The use of the mark and reference to accreditation is governed by a set of regulations.

Accredited inspection bodies are also issued with an accreditation certificate by the NAB-MALTA having the same number as that shown on the accreditation mark. An integral part of the certificate is the scope which defines the inspection activities for which the Inspection Body has been accredited. An Inspection Body can only claim to be accredited for the activities which are lists in its scope of accreditation.

An important aspect of the Accreditation Certificate for Inspection Bodies is that it defines whether the Inspection Body is Type A, B or C which identify the level of independence.

 

What if an Inspection Body is certified to ISO9001?

ISO17020 should not be confused with the quality management system standard ISO9001. ISO9001 is specific to quality management systems and audits to this standard do not require evaluation of the technical competence of the inspection body. ISO9001 should not be regarded as an “acceptable” alternative to ISO17020.

 

What is the NAB-MALTA?

The NAB-MALTA i.e. the National Accreditation Board is the only accreditation body in Malta legally recognized to carry out assessments leading to accreditation for the various types of conformity assessment bodies including laboratories, inspection bodies and certification bodies.

The NAB-MALTA is a full member of the European Co-operation for Accreditation (EA) and participates actively in its work. EA is composed of all the accreditation bodies of the EU and EFTA countries and EU candidate countries. It also maintains a series of contracts of co-operation with non-European countries.

EA has established Multi Lateral Agreements (MLAs) as a system of peer evaluations of its members. EA sets up assessment teams made up of representatives of its member accreditation bodies to evaluate the operations of the accreditation body according to the international standard ISO17011. The MLA process ensures the equivalence of operations of accreditation bodies with the result that inspection certificates issued by accredited organisations are recognized internationally.

 

Application forms for the accreditation of your inspection body may be found in the downloads section. 

Here you can find a list of the accredited inspection bodies by NAB-MALTA.

 

 
 
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